Call the office
Dial 708-570-1040. Office hours are Monday through Friday, 9 to 5. Dispatch and customer service are available 24/7. Have your FNS reference, bill of lading or PRO number ready, plus the origin and destination if you have them.
Shipment status
Track a Load
For a status on a current shipment, call us or reach the office through the contact page. We do not offer a public tracking-number lookup on this website.
How to get a status
Talk to the people running the load.
Use the contact page
If a call is not convenient, send a message through our contact page. Online submissions open at launch. Until then, the form will not post, so calling is the reliable way to get a live status.
Customer portal, coming soon
A customer portal is coming soon. When it opens, account holders will be able to look up their shipments there. It is not available yet, and this page does not pretend otherwise.
Why there is no tracking box here
Some freight sites put a box on the page that asks for a tracking number and returns a result. We do not do that on this website. A box that cannot actually look up your load would be a fake, and we would rather tell you the honest path: call the desk that has the file.
GPS tracking and temperature logging run on equipped loads, and your account representative can share that information with you. Freightrix, our visibility platform, is coming December 1. Until the portal is open, status still comes from the office.
If you are a driver looking for your login, see driver login, which is also coming soon.
- No public tracking-number lookup on this site
- Call 708-570-1040 for a live status
- Dispatch and customer service, 24/7
- Customer portal coming soon
- Freightrix coming December 1
Questions
Straight answers
Can I track a load on this website?
Not with a public tracking-number box. This website does not look up shipment status. Call 708-570-1040, or use the contact page, and have your reference number ready. A customer portal is coming soon.
When will the customer portal open?
It is coming soon. Freightrix, our visibility platform, is coming December 1. Until the portal is available, call the office for a status.
What should I have ready when I call?
Your FNS reference, bill of lading or PRO number, and the origin and destination if you have them. That lets dispatch pull the right file quickly.
Related: Contact · Freightrix · Get a quote
Need a status right now?
Call 708-570-1040 and we will pull up the load.